This policy describes how Fluxion sp. z o.o. (“we”, “us”) processes personal data when you use our website, contact us about renovation work, or enter into a contractual relationship with us. We process data in line with applicable law, including Regulation (EU) 2016/679 (“GDPR”) where it applies.

1. Data controller

The controller of your personal data is Fluxion sp. z o.o., with its registered office at REMISZEWSKA 17, 03-550 Warszawa, Poland. For privacy-related requests, you may contact us at Fluxion@onet.eu.

2. Categories of data

Depending on how you interact with us, we may process: identification and contact data (e.g. name, email address, telephone number); address and property-related details needed to prepare or perform renovation services; correspondence content; technical data relating to your use of the website (such as IP address, browser type, and cookies where applicable); and, where necessary for a contract, payment or billing-related information as agreed between us.

3. Purposes and legal bases

We process personal data to respond to enquiries and to communicate with you (legitimate interests or, where applicable, steps prior to a contract); to conclude and perform renovation contracts (performance of a contract); to comply with legal obligations (e.g. accounting or tax rules where they apply); and, where required, on the basis of your consent (for example, for certain marketing or non-essential cookies).

4. Cookies and similar technologies

Our website may use cookies or similar technologies to ensure basic functionality, remember preferences, or measure traffic. You can control non-essential cookies through the cookie banner where it is shown. Essential cookies may be necessary for the site to operate securely.

5. Recipients and transfers

We may share data with service providers who assist us (e.g. hosting, IT support, professional advisers) under appropriate confidentiality and data-processing terms. We do not sell your personal data. If data were transferred outside the European Economic Area, we would ensure appropriate safeguards as required by law.

6. Retention

We keep personal data only for as long as needed for the purposes described above, including statutory retention periods for contracts, accounting, or claims, unless a longer period is required by law.

7. Your rights

Subject to applicable law, you may have the right to access, rectify, or erase your data, restrict or object to certain processing, data portability where applicable, and to withdraw consent where processing is based on consent. You may also lodge a complaint with a supervisory authority. To exercise your rights, contact us at the email address above.

8. Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or alteration, in proportion to the nature of the data and the risks involved.

9. Children

Our services are directed at adults and businesses. We do not knowingly collect personal data from children without appropriate parental authority where required.

10. Contact

For any questions about this policy or your personal data, write to Fluxion@onet.eu or use the contact details shown in the footer of this website.